Frequently Asked Questions

1. What is NSKK?
NSKK (Na Shikhle Kemne Ki?) is an organization that creates learning aids and engaging content for students.

2. What does “Na Shikhle Kemne Ki?” mean?
It is the English transliteration of “না শিখলে কেমনে কী?” (“What if we don’t learn?”).

3. When was NSKK founded?
NSKK was established in late 2022.

4. Is NSKK only for students?
No! Our products and content are equally useful for anyone seeking knowledge.

5. Where is NSKK located?
Our headquarters are in Dhaka, Bangladesh. We serve students nationwide, and our digital resources are available globally.

6. How do I use the website?
Navigate through The Learning Shelf (learning aids), The Learning Lab (content), The Learning Chronicle (digital magazine), and other sections via the menu.

7. Do I need an account to buy learning aids or access content?
Yes. Creating an account allows you to track orders, save resources, and access digital learning aids.

8. Does NSKK have a mobile app?
Not yet, but the website is mobile-friendly. An app will be available in the future.

9. What can I find on The Learning Shelf?
Physical learning aids (flashcards, pocketbooks, posters, etc.) and digital resources (PDFs, e-books, etc.).

10. Are the flashcards suitable for all ages?
Yes, we create sets for school, college, and competitive exam students.

11. Can I preview a learning aid before purchase?
Yes, sample previews are available on each product page.

12. Are bulk orders discounted?
Yes, generally for orders of 50+ items.

13. Can custom flashcards or posters be made?
Absolutely! Contact us to discuss your requirements.

14. Are digital resources (PDF/e-books) DRM-protected?
Yes, they are for personal use only and cannot be redistributed.

15. How do I get digital learning aids?
Download links are sent via email or through your account within 24–48 hours of purchase.

16. Can e-books be re-downloaded?
Yes, by logging into your NSKK account.

17. What payment methods are available?
bKash, Nagad, Rocket, debit/credit cards, and Cash on Delivery (COD) for physical products.

18. How long does shipping take?
Dhaka Metro & districts: 1–2 days; outside Dhaka: 2–5 days.

19. Do you ship internationally?
Physical learning aids are only shipped within Bangladesh, but digital resources are available worldwide.

20. Can I track my order?
Yes, tracking numbers are provided via email/SMS.

21. What if I receive a damaged product?
Report within 72 hours for free replacement or refund according to our policy.

22. Are learning aids available online only?
Mainly online, though some are available in partner bookstores.

23. Are learning aids aligned with school curricula?
Yes, we follow national and international curriculum standards.

24. What is The Learning Lab?
It’s our content hub with articles, videos, and paid courses.

25. Are articles free to read?
Most are free; premium content may require a subscription.

26. Can videos be watched without an account?
Some free videos are accessible, but paid videos require login.

27. Are paid courses offered?
Yes, structured courses with certificates are available.

28. What types of course content are offered?
Academic support, skill development, personal growth, etc.

29. Who creates the courses?
Primarily our editors and teachers; sometimes with guest teachers.

30. How can students access paid courses?
Through recorded videos, live sessions, and downloadable resources.

31. Do courses provide lifetime access?
Yes, unless stated otherwise.

32. Can videos be downloaded for offline use?
No, but they can be rewatched online anytime.

33. Do courses come with certificates?
Yes, upon completion.

34. Can suggestions be made for future course topics?
Yes, via our contact form.

35. Do you collaborate with teachers or institutions?
Yes, we partner with teachers and educational institutions.

36. Can purchased courses be canceled?
Yes, within 24 hours as per our refund policy.

37. Are free trial lessons offered?
Some courses offer free previews.

38. Can schools subscribe for their students?
Yes, we offer institutional packages.

39. What is The Learning Chronicle?
A monthly digital magazine where students can submit their writings.

40. How can I submit writings?
Use the submission form in The Learning Chronicle section or email us.

41. What types of writings are accepted?
Articles, stories, poems, opinions, and educational content.

42. Is there a fee to submit writings?
No, submissions are free for students.

43. Can teachers or adults submit?
Primarily for students, but contributions from others may be considered.

44. How frequently is the magazine published?
Monthly.

45. Are students paid for their submissions?
Currently no, but contributors receive certificates and recognition.

46. How will I know if my writing is selected?
Notification via email.

47. Are submissions accepted in both Bengali and English?
Yes.

48. Can I access past issues?
Yes, the full archive is available.

49. Is the magazine free to read?
Yes, it’s completely free for students.

50. Can schools partner with The Chronicle?
Yes, contact us for details.

51. What’s the story behind NSKK?
NSKK started to make learning engaging and interesting. Visit our Story page for details.

52. Who are the Board of Directors?
Names are listed in the “Our Story” section.

53. Who is on the operational team?
CEO, Managing Director, six editors, one SMM, and one CRM.

54. How large is NSKK’s operational team?
Currently 10 members, gradually expanding.

55. How long has NSKK been active?
Since 2022.

56. Does NSKK partner with other organizations?
Yes, partnerships are part of our growth strategy.

57. Is NSKK a registered company?
Yes, legally registered in Bangladesh.

58. Can I volunteer at NSKK?
Yes, check our Careers section.

59. How does NSKK support SDGs?
Directly involved in 11 SDGs, indirectly in 6.

60. Which SDGs is NSKK directly involved in?
SDGs 1, 2, 4, 5, 6, 8, 9, 10, 12, 15, and 17.

61. How does NSKK support gender equality (SDG 5)?
Through an inclusive, unbiased team built on equal opportunity principles.

62. How does NSKK support innovation (SDG 9)?
By using creative approaches and technology in learning.

63. How does NSKK tackle poverty (SDG 1)?
We allocate 1% of profits directly toward poverty alleviation.

64. Does NSKK work with NGOs on SDGs?
Yes, we are open to partnerships.

65. Where can I find information on NSKK’s SDG involvement?
On our website’s “NSKK and Sustainable Development Goals” page.

66. How can I contribute to NSKK’s SDG goals?
By purchasing products, joining the team, or volunteering.

67. How to apply for a job at NSKK?
Submit an application via the Careers page.

68. Are internships offered?
Yes.

69. What types of positions are available?
Editor, content creator, designer, marketing, operations.

70. Can students apply?
Yes, students are encouraged to apply.

71. Is prior experience required?
Some roles require experience; others need only skills and interest.

72. How will I know if selected for an interview?
You’ll receive an email invitation.

73. Can I apply from abroad?
Yes, for remote roles.

74. Which skills are valued most at NSKK?
Creativity, teamwork, adaptability, and communication.

75. Is NSKK a paid organization?
Yes, salaries are provided according to position.

76. Can I join as a volunteer?
Yes, volunteer positions are available.

77. How to contact NSKK?
Via contact form, email, phone, or social media.

78. Where can I find the phone number?
In the Contact section.

79. Where is your office located?
Sher-e-Bangla Nagar, Dhaka, Bangladesh.

80. How quickly will I get a response?
Usually within 1–2 business days.

81. Can I visit the office?
Yes, by appointment only.

82. Are website reviews genuine?
Yes, only authentic feedback is published.

83. Can I leave a review?
Yes, after using or purchasing a product.

84. Can teachers provide testimonials?
Yes, teachers are welcome to share.

85. Are reviews edited?
No, only offensive language is moderated.

86. Can I submit a video testimonial?
Yes, contact us for details.

87. What are the Terms & Conditions?
Rules regarding usage, purchase, and responsibilities.

88. How is privacy handled?
We follow a strict privacy policy.

89. Are refunds available for physical products?
Yes, within 3 days if unused.

90. Are digital products refundable?
No, downloaded files cannot be refunded.

91. What is the exchange policy?
Damaged items are replaced free of charge.

92. What if the product does not arrive?
We resend it or issue a refund.

93. How do I make a payment?
Via COD or secure gateways (bKash, Nagad, cards).

94. Is COD available everywhere?
No, only in selected regions.

95. Is customer payment info stored?
No, only transaction records are kept.

96. How long for a refund?
Typically 1–7 business days after verification.

97. Can I collaborate as a partner?
Yes, we welcome partnerships.

98. Is there an affiliate program?
Currently under development.

99. Can parents purchase resources for their children?
Absolutely.

100. Where can I get NSKK updates?
Follow us on the website, Facebook, Instagram, and LinkedIn.